Close care gaps in real life.
Families and community care teams carry coordination across appointments, referrals, documents, and everyday support. Explore focused CareRunner pilots with health plans, Medicaid and Medi-Cal stakeholders to improve visibility and follow-through with consent and human oversight.
Trusted people
Trusted helpers, with clear roles
Less stress
Help with appointments, errands, and more
Better coordination
Everyone stays informed
Everyday support
Home check-ins and companionship
Understand the handoffs
Map a defined coordination gap, such as referral follow-up or help organizing appointments and documents. Make task ownership, next steps, and unresolved questions visible to approved participants.
Consent and accountability
Define consent, access, approvals, and escalation before a pilot begins. Keep clinical decisions with licensed professionals and use human review for coordination issues, with clear accountability for each next step.
Evaluate before expanding
Agree on a small scope and review coordination effort, task completion, and participant feedback. Exploratory discussions do not imply payer affiliation, coverage, reimbursement, or guaranteed clinical or financial outcomes.